Privacy Policy

Effective Date: 16 September 2025
Website: www.fortitudecounselling.uk

At Fortitude Counselling, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

1. Who We Are

This website is operated by Fortitude Counselling, a UK-based counselling service. We are committed to protecting your personal information and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We may collect the following personal data when you interact with our website:

  • Name

  • Email address

  • Phone number

  • Cookies (basic tracking data for functionality and analytics)

3. How We Collect Your Information

We collect your information in the following ways:

  • Contact Form: When you submit your details through the contact form, we receive the information you provide (name, email, phone number) to get in touch with you.

  • Cookies: Our website uses essential and functional cookies. These help improve your experience and understand basic visitor behaviour.

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries

  • Communicate with you at your request

  • Maintain website functionality and performance

We do not use your information for marketing purposes, nor do we sell or share your information with third parties.

5. Cookies

Cookies are small text files placed on your device to help our website function properly. We use cookies only for:

  • Basic website functionality

  • Anonymous visitor data (no personally identifiable tracking)

By using our site, you consent to the use of these cookies. You can manage or disable cookies in your browser settings at any time.

6. Data Sharing

We do not share, sell, rent, or trade your personal data with any third parties.

7. Data Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

8. Your Rights

As a UK resident, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we use your data

To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact us at:

Email: hello@fortitudecounselling.uk
Website: www.fortitudecounselling.uk

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Thank you for trusting Fortitude Counselling.